The Professional Services broker gives you access to qualified IT service providers — individual experts to programme-scale teams — all sourced through pre-established, regularly competed framework contracts. We handle sourcing, contracting, and oversight so you can focus on delivery and outcomes.
Engagement types
Flexible resource supply billed on actual hours worked. Best for evolving scopes, maintenance, or engagements where you manage the work directly.
Structured project delivery with defined deliverables, acceptance criteria, and a fixed or capped price. Full procurement and contract administration included.
Access niche profiles — security architects, cloud-native developers, MLOps engineers — pre-qualified against specific skill and experience standards.
How it works
- Define your requirements — describe the skills, scope, timeline, and budget. Our team helps refine your brief into a clear Statement of Work.
- Broker sources providers — we run a mini-competition across the multi-vendor framework, evaluating candidates against your needs.
- Provider is engaged — contract, onboarding, security clearance — all managed. The provider integrates with your team.
- Quality oversight — regular milestone reviews, acceptance validation, and escalation management throughout the engagement.
Who it's for
| Actor | What you do |
|---|---|
| Project sponsor | Define the engagement scope, budget, and expected outcomes |
| Delivery manager | Day-to-day oversight of the provider team within your environment |
| Service provider | Deliver the work against the Statement of Work and ProServ quality standards |
In this section
- Introduction to Professional Services →
- Engagement model — step by step →
- Quality & acceptance standards →
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